The only AI solution that
acts exactly like your best agents
We map your agents’ undocumented knowledge, so our AI can resolve 80%+ of your tickets end-to-end just like your top agents.
Why do other AI tools
fail?
They rely on written instructions, missing the edge cases and undocumented know-how your team relies on every day.
How are we
different?
Tymely maps your undocumented knowledge
Tymely captures the tribal knowledge your agents rely on: thousands of unwritten scenarios, edge cases, and nuances they use every day.
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How?
We connect to the systems your agents use daily and simulate real support scenarios to uncover how they actually resolve tickets. This lets our AI reason like your best agents - delivering accurate, human-quality resolutions at scale.
How Kuru fully automates 61.2% of support while improving CSAT through Tymely's AI
An AI just like your
best
agents
80%+ automation rates
Resolving your tickets end-to-end
No hallucinations or black-box behavior
Our AI operates within strict guardrails and never makes unsupervised decisions
Improved CSAT guaranteed
Immediate responses with human-level accuracy
RESPONSE DISTRIBUTION
3.9
RESPONSE
DISTRIBUTION
AVERAGE RATING
RESPONSE DISTRIBUTION
RESPONSE
DISTRIBUTION
4.6
AVERAGE RATING
Quick impact,
easy
to deploy
Quick results
Go live within days, 50% automation in 10 weeks
Get results, not tools
We do all the heavy lifting: onboarding, integrations, maintenance and testing
Handling even your most complex tickets
Tymely connects to your systems and combines all data required to perform complex actions that amaze customers
Supporting all
text-based channels
With a seamless integration with all your systems
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Safe and secure
Tymely is built with enterprise-grade security and compliance at its core, ensuring your data is always protected and handled with the highest standards of trust.
