Calculators

Cost per ticket

A comprehensive calculator for the cost per ticket of a customer support operation, including direct and indirect costs.

Overall CS capacity

A calculator for the ideal capacity of the CS team. Helps with seeing actual capacity vs. full capacity.

Overall CS Capacity Calculator

Direct Costs

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Calculate Capacity
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Monthly Inquiry Capacity:

108,000,000
tickets/
month

Cost Per Ticket Calculator

Direct Costs

Indirect Costs

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Calculate
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Cost Per Ticket:

3.9

Total Annual Customer Service Cost:

944,000

Customer support cost

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Ticket Capacity Calculator

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Customers find Tymely to be indistinguishable from human reps:

About tymely

It was great and quick.

I am very thankful for people who know how to respond to the point.

Ellen Hansley

5/5

“Excellent. Customer service prompt and did exactly what I asked.

Tony Farmer

5/5

“Super duper service.

Immediately replaced a problem I had with newly purchased bra.

Maia Brennan

5/5