Indistinguishable from human reps

Tymely's AI agent guarantees best-in-class performance with a breakthrough 99.5% accuracy, 70% cost savings and 80% ticket coverage

Our AI agent handles even the most complex enquiries

Tymely connects to all your systems to combine the data that is required to perform complex actions that amaze customers

99.5% Accuracy Levels
Using Real-Time Expert Verification

Tymely’s experts verify each and every AI response in real-time before it is sent.
The result is super-human level accuracy, while keeping the low-cost and high-speed of AI, 24x7.

The Only AI That
Boosts CSAT

You no longer need to choose between maximizing CSAT and minimizing costs. The unique combination of Tymely’s expert-verified language understanding, hyper-personalized responses, and full ticket resolution in the speed of AI, will make your customers love your service and brand. In fact, they won’t even believe it’s an AI and not a human agent.

Infuse a Whole Different Level of Customer Service Into Your Retail

Tymely integrates with all your systems and uses Generative AI to automatically handle the most complex customer service inquiries (email & chat) end-to-end, including initiating refunds and exchanges, applying coupons, or any other action that agents take.

Infuse a whole different level of customer service into your retail

Tymely integrates with all your systems and uses Generative AI to automatically handle the most complex customer service inquiries (email & chat) end-to-end, including initiating refunds and exchanges, applying coupons, or any other action that agents take.

White gloves all around 

We build your service flows so that you don’t have to work hard

Making every customer feel heard and unique requires thousands of workflows and numerous integrations. We do all of that for you so you can focus on running your business.  

We do everything for your customers - full ticket resolution end to end

Everybody likes to have their problems solved for them. That's why Tymely's AI agent completely solves the issues for your customers instead of just deflecting them to a self-serve site.  

We care about data privacy 

and security

Your customers care about their privacy and how their data is being handled. This is why Tymely adheres to the strictest standards including SoC2, ISO27001, GDPR, HIPAA, and more.

Patricia Higgins

4 stars from Patricia

She sent a very nice note! Very quickly too. Thank you.

Mark Donovan

5 stars from Mark

Super duper service! Immediately replaced an item I had a problem with. Love, Love, Love!

Franchesca Steward

4 stars from Franchesca

Quick, efficient, helpful. Incredibly impressed with the customer support team's quick and effective resolution to my issue, along with their friendly and professional demeanor throughout. Thanks!

Stephan Strong

5 stars from Stephan

Genuinely caring - the customer support team resolved my issue in no time and made me feel valued as a customer.

Amir Riazipour

5 stars from Amir

Excellent customer service experience! The team was proactive, empathetic, and solved my problem faster than I anticipated, leaving me very satisfied.

Elena Martinez

5 stars from Elena

Outstanding customer support - the team was not only quick to respond but also took the time to really understand my issue, providing a tailored solution that worked perfectly.

Taylor Grote

5 stars from Taylor

My problem was solved swiftly with a personal touch, making my experience as a customer truly outstanding.

Marcus Reynolds

5 stars from Marcus

Incredibly patient and understanding, making sure my issue was resolved to my complete satisfaction.

Jessica Smith

5 stars from Jessica

She was kind and attentive! really appreciated her help! I really like the professional manner in which you conduct business.
it is very refreshing!!!

The Only AI That Boosts CSAT

Customers can't tell the difference between Tymely and the best human reps.
You no longer need to choose between maximizing CSAT and minimizing costs. The unique combination of Tymely’s expert-verified language understanding, hyper-personalized responses, and the full ticket resolution at the speed of AI, will make your customers love your service and brand.

Ellen was looking for a product recommendation

It was great and quick.

I am very thankful for people who know how to respond to the point.

She was GREAT. Thank you.

Ellen Hansley

5
/5

Tony wanted to change her shipping address

“Excellent. Customer service prompt and did exactly what I asked.

Very pleased”

Tony Farmer

5
/5

Maia needed a swift exchange

“Super duper service.

Immediately replaced a problem I had with newly purchased bra.

Love, love, love”

Maia Brennan

5
/5

Shelley wanted a different size

“She was great.

took care of my problem quickly and I appreciate that so much”

Shelley Bray

5
/5

Sarra wanted to return without spending too much time on it

“Really quick solution.

Excellent customer service”

Sarra Roach

5
/5

Kim wanted more specific product information

“Very helpful

and super responsive”

Kim Pittman

5
/5

Dani wanted us to cancel an order for her

“Quick and efficient!”

Dani Donovan

5
/5

Patricia wanted to update the address on her delivery

“Thank you so much for responding so quickly

and making the correction I needed to my address”

Patricia Higgins

5
/5

Christina forgot to use a coupon and needed help

“Super impressed

by the communication & great service!

Christina Thomas

5
/5

Carolyn wanted to return one of the items she bought

“She did a fantastic job!!”

Carolyn Rosario

5
/5

Barbara mistakenly purchased 2 items instead of 1

“Very fast, and encouraging.

Thank you!”

Barbara Blankenship

5
/5

Heidi wasn't sure about the status of her order

“She sent a very nice note!,

and very quicly too. Thank you.

Heidi David

5
/5

Vera needed some recommendation because the the item she wanted wasn't in stock

“Mindee responded to my email, within a few minutes, and thanked me for getting in touch with you.

I was surprised because it wasn’t even during regular business hours.”

Vera Blaese

5
/5

Jessica thought her package was lost until we helped find it

“Mindee replied quickly to my questions,

and gave me all the info I needed and more. A fantastic customer service experience"

Jessica Smith

5
/5

Olivia was looking for some product recommendation

“She was kind and attentive! really appreciated her help!

I really like the professional manner in which you conduct business. it is very refreshing!!!”

Olivia J Oneall

5
/5

It was great and quick.

I am very thankful for people who know how to respond to the point.

Ellen Hansley

5/5

“Excellent. Customer service prompt and did exactly what I asked.

Tony Farmer

5/5

“Super duper service.

Immediately replaced a problem I had with newly purchased bra.

Maia Brennan

5/5

Seamless Integration With All Your Systems

Your system here
Your system here
Your system here

Measurable impact from day 1

Result based on real customers data
Learn more

Highest Accuracy Guaranteed

Our native English-speaking
customer service experts verify each AI-generated response and add their human touch. This results in the empathetic and high-quality support that your customers dream of.

Blazing Fast First Resolution Time, 24/7

Surprise your customers with a timely service 24/7.
We guarantee an average of 20 minutes First Resolution Time for emails and 1 minute for chat

Handle Surges Easily

Scale up and down instantly. Easily control the amount of tickets handled by us. No agent training & onboarding required. No complicated processes. Simply pay per resolution.

Customer Service Visibility

Our AI will alert you on emerging issues that would have gone unnoticed, allowing you to address them before they impact more customers.

Hyper-personal responses

Deliver bespoke response tailored to each inquiry, according to your policy and brand’s voice, instead of common templates that just don’t cut it.

How it works

We Build Your Service Flows

At Setup, we take care of loading all your customer service flows, according to your policy and requirements.

No more annoying templated responses that are easy to build but damage your CSAT.

Human-level service requires 3000 – 5000 workflows (other AI solution support 50 – 150 workflows)

We Handle & Act Upon 90% Of Your Tier-1 Tickets

We connect to your existing ticketing system and automatically detect the tickets you’d like us to handle. We send a detailed response to the customer and take the necessary actions, such as refund and exchange, handling your tickets end-to-end.

Get statrted
Our CSAT jumped by 45% instantly.
Customers simply love the exceptional response time and the quality of service.
Omer Enbar
Managing Director
at
Tymely’s AI is like nothing I’ve seen before. The system handles our customers’ inquiries on the same level as our best agents, but much faster and at a fraction of the cost. In fact,
our customers think Tymely’s service is being provided by human agents.
Felix Leshno
Co-founder and CXO
at

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