Transform your customer service from a cost center to a profit center!

While boosting CSAT

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Keeping customers happy is hard and expensive

Most customer service centers struggle with inefficiencies

High labor costs

Long SLAs

Sub-optimal LTV due to inefficient CSAT

Missed upsell opportunities

Struggles to recover cancellations

Heavy reliance on appeasement tactics

Avoidable operational costs

Ticket Resolution

Full resolve

Simple informational inquiries

Inquiries that require simple actions

Redirect to self serve pages

returns, exchanges, etc.

Complex inquiries

edit order, apply coupon, change address

60%-80% of your tickets

building 5,000 workflows to cover all the edge-cases that chatbot ignore

Transform your customer service into a profit-generating center

Tymely automates up to 80% of written inquiries, enabling your team to focus on higher-value interactions.

Fully resolve FAQ-based inquiries automatically

(e.g. ‘Do you offer free shipping?’, ‘How can I make an exchange?’, and any other question that customers can find the answer to online themselves) - free forever.

Fully resolve policy-based inquiries

(e.g. ‘One of the item is missing’, ‘I received a shirt in the wrong color’, and any other inquiry type that customers can just find the answer to online)

Create upsell opportunities

Maintain constant communication with the customer even after successful ticket resolution

Recover returns and cancellations

Proactively engage with customers post-sale

Business Impact

Increase CSAT

For simple queries

Solving the inquiries instantly, with minimum back-and-forth, and accurately, significantly improves the CSAT

Create upsell opportunities

maintain constant communication with the customer even after successful resolution

Salvage sales

turn returns to exchanges

White glove onboarding

Tymely builds, maintains and test all your AI workflow so you can focus on your business

99.5% accuracy

Tymely’s real time 24/7 expert verification ensures no annoying bot misunderstandings

Ticket Resolution

Full resolve

Simple informational inquiries

Inquiries that require simple actions

Redirect to self serve pages

returns, exchanges, etc.

Complex inquiries

edit order, apply coupon, change address

60%-80% of your tickets

building 5,000 workflows to cover all the edge-cases that chatbot ignore

Increase CSAT

Solving inquiries instantly, accurately, and with minimum back-and-forth, significantly improves CSAT

Shorten SLAs

Reduces unnecessary appeasements

Lowers the need for expensive labor

Business Impact

Increase CSAT

For simple queries

Solving the inquiries instantly, with minimum back-and-forth, and accurately, significantly improves the CSAT

Create upsell opportunities

maintain constant communication with the customer even after successful resolution

Salvage sales

turn returns to exchanges

White glove onboarding

Tymely builds, maintains and test all your AI workflow so you can focus on your business

99.5% accuracy

Tymely’s real time 24/7 expert verification ensures no annoying bot misunderstandings

Transform your customer service into a profit-generating center

Boost customer satisfaction: faster resolutions, , increased CSAT, higher first contact resolution (FCR), higher LTV, improved brand reputation

20X Faster resolution time (5h → 15 minutes)
59% Increase in first-contact resolution rate
+157% improvement in Lifetime Value (LTV)
+18 CSAT Points
Up to 80% of tickets resolved by Tymley

Ticket Resolution

Full resolve

Simple informational inquiries

Inquiries that require simple actions

Redirect to self serve pages

returns, exchanges, etc.

Complex inquiries

edit order, apply coupon, change address

60%-80% of your tickets

building 5,000 workflows to cover all the edge-cases that chatbot ignore

Business Impact

Increase CSAT

For simple queries

Solving the inquiries instantly, with minimum back-and-forth, and accurately, significantly improves the CSAT

Create upsell opportunities

maintain constant communication with the customer even after successful resolution

Salvage sales

turn returns to exchanges

White glove onboarding

Tymely builds, maintains and test all your AI workflow so you can focus on your business

99.5% accuracy

Tymely’s real time 24/7 expert verification ensures no annoying bot misunderstandings

Heading

Don’t Contact Us!
We’re serious. Consider these easier alternatives first: keep depending solely on human agents, schedule more training sessions for your team, continue ignoring opportunities like upselling, cross-selling, and recovering returns or cancellations, and keep offering unnecessary appeasements to resolve issues.If you’ve tried all these and still feel stuck, then maybe it’s time to reach out to us.

Try it now

Book a demo

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Transform your customer service from a cost center to a profit center!

High labor costs

Long SLAs

Sub-optimal LTV due to inefficient CSAT

Missed upsell opportunities

Struggles to recover cancellations

Heavy reliance on appeasement tactics

Avoidable operational costs

Ticket Resolution

Other solutions

Simple informational inquiries

Inquiries that require simple actions

Complex inquiries

60%-80% of your tickets

Fully resolve FAQ-based inquiries automatically

Fully resolve policy-based inquiries

Create upsell opportunities

Recover returns and cancellations

Proactively engage with customers post-sale

Business Impact

Other solutions

Increase CSAT

Create upsell opportunities

Salvage sales

White glove onboarding

99.5% accuracy

Ticket Resolution

Other solutions

Simple informational inquiries

Inquiries that require simple actions

Complex inquiries

60%-80% of your tickets

Increase CSAT

Shorten SLAs

Reduces unnecessary appeasements

Lowers the need for expensive labor

Business Impact

Other solutions

Increase CSAT

Create upsell opportunities

Salvage sales

White glove onboarding

99.5% accuracy

Transform your customer service into a profit-generating center

Ticket Resolution

Other solutions

Simple informational inquiries

Inquiries that require simple actions

Complex inquiries

60%-80% of your tickets

Business Impact

Other solutions

Increase CSAT

Create upsell opportunities

Salvage sales

White glove onboarding

99.5% accuracy

Heading

Try it now

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