Transform your customer service from a cost center to a profit center while boosting CSAT

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Keeping customers happy is hard and expensive

Most customer service centers struggle with inefficiencies

High labor costs

Long SLAs

Sub-optimal LTV due to inefficient CSAT

Missed upsell opportunities

Struggle to recover cancellations

Heavy reliance on appeasement tactics

Avoidable operational costs

Transform your customer service into a profit-generating center

Tymley fully automates up to 80% of written inquiries, enabling your team to focus on higher-value interactions

High labor cost - fully resolve FAQ-based inquiries automatically (e.g. ‘Do you offer free shipping?’, ‘How can I make an exchange?’, and any other question that customers can find the answer to online themselves) - free forever.

Fully resolve policy - based inquiries (e.g. ‘One of my items is missing’, ‘I received the shirt in the wrong color’, and any other inquiry that requires making decisions based on your unique brand's policy)

Capture upsell opportunities

Recover returns and cancellations

Proactively engage with customers post-sale

Shorten SLAs

Increase CSAT

Reduce unnecessary appeasements

Lower the need for expensive labor

See Tymely in Action

Boost customer satisfaction
faster resolutions, increased CSAT, higher first contact resolution (FCR), higher LTV, improved brand reputation

Solve FAQ-based inquiries (5-15% of tickets)

Solve FAQ-based inquiries – for free

Solve policy-based inquiries (80% of tickets)

Significant labor cost reduction

Improve CSAT consistently

Efficient cancellation and return recovery

Appeasement optimization

Maximize cross-sell

99.5% accuracy (using human-in-the-loop)

Hallucination prevention (using deterministic policy mapping)

Ticketing system

Tymely

Gorgias

Siena AI

Zowie X2

Gladly AI

Don’t Contact Us!

We’re serious. Consider these easier alternatives first: keep depending solely on human agents, schedule more training sessions for your team, continue ignoring opportunities like upselling, cross-selling, and recovering returns or cancellations, and keep offering unnecessary appeasements to resolve issues.

If you’ve tried all these and still feel stuck, then maybe it’s time to reach out to us.

Thank you!

Your submission has been received!

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