Transform your customer service from a cost center to a profit center while boosting CSAT
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Keeping customers happy is hard and expensive
Most customer service centers struggle with inefficiencies
High labor costs
Long SLAs
Sub-optimal LTV due to inefficient CSAT
Missed upsell opportunities
Struggle to recover cancellations
Heavy reliance on appeasement tactics
Avoidable operational costs
Transform your customer service into a profit-generating center
Tymley fully automates up to 80% of written inquiries, enabling your team to focus on higher-value interactions
High labor cost - fully resolve FAQ-based inquiries automatically (e.g. ‘Do you offer free shipping?’, ‘How can I make an exchange?’, and any other question that customers can find the answer to online themselves) - free forever.
Fully resolve policy - based inquiries (e.g. ‘One of my items is missing’, ‘I received the shirt in the wrong color’, and any other inquiry that requires making decisions based on your unique brand's policy)
Capture upsell opportunities
Recover returns and cancellations
Proactively engage with customers post-sale
Shorten SLAs
Increase CSAT
Reduce unnecessary appeasements
Lower the need for expensive labor
See Tymely in Action
Boost customer satisfaction
faster resolutions, increased CSAT, higher first contact resolution (FCR), higher LTV, improved brand reputation
Solve FAQ-based inquiries (5-15% of tickets)
Solve FAQ-based inquiries – for free
Solve policy-based inquiries (80% of tickets)
Significant labor cost reduction
Improve CSAT consistently
Efficient cancellation and return recovery
Appeasement optimization
Maximize cross-sell
99.5% accuracy (using human-in-the-loop)
Hallucination prevention (using deterministic policy mapping)
Ticketing system
Tymely
Gorgias
Siena AI
Zowie X2
Gladly AI
Don’t Contact Us!
We’re serious. Consider these easier alternatives first: keep depending solely on human agents, schedule more training sessions for your team, continue ignoring opportunities like upselling, cross-selling, and recovering returns or cancellations, and keep offering unnecessary appeasements to resolve issues.
If you’ve tried all these and still feel stuck, then maybe it’s time to reach out to us.
Thank you!
Your submission has been received!
