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Customers find Tymely to be indistinguishable from human reps:

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Ellen was looking for a product recommendation

It was great and quick.

I am very thankful for people who know how to respond to the point.

She was GREAT. Thank you.

Ellen Hansley

5
/5

Tony wanted to change her shipping address

“Excellent. Customer service prompt and did exactly what I asked.

Very pleased”

Tony Farmer

5
/5

Maia needed a swift exchange

“Super duper service.

Immediately replaced a problem I had with newly purchased bra.

Love, love, love”

Maia Brennan

5
/5

Shelley wanted a different size

“She was great.

took care of my problem quickly and I appreciate that so much”

Shelley Bray

5
/5

Sarra wanted to return without spending too much time on it

“Really quick solution.

Excellent customer service”

Sarra Roach

5
/5

Kim wanted more specific product information

“Very helpful

and super responsive”

Kim Pittman

5
/5

Dani wanted us to cancel an order for her

“Quick and efficient!”

Dani Donovan

5
/5

Patricia wanted to update the address on her delivery

“Thank you so much for responding so quickly

and making the correction I needed to my address”

Patricia Higgins

5
/5

Christina forgot to use a coupon and needed help

“Super impressed

by the communication & great service!

Christina Thomas

5
/5

Carolyn wanted to return one of the items she bought

“She did a fantastic job!!”

Carolyn Rosario

5
/5

Barbara mistakenly purchased 2 items instead of 1

“Very fast, and encouraging.

Thank you!”

Barbara Blankenship

5
/5

Heidi wasn't sure about the status of her order

“She sent a very nice note!,

and very quicly too. Thank you.

Heidi David

5
/5

Vera needed some recommendation because the the item she wanted wasn't in stock

“Mindee responded to my email, within a few minutes, and thanked me for getting in touch with you.

I was surprised because it wasn’t even during regular business hours.”

Vera Blaese

5
/5

Jessica thought her package was lost until we helped find it

“Mindee replied quickly to my questions,

and gave me all the info I needed and more. A fantastic customer service experience"

Jessica Smith

5
/5

Olivia was looking for some product recommendation

“She was kind and attentive! really appreciated her help!

I really like the professional manner in which you conduct business. it is very refreshing!!!”

Olivia J Oneall

5
/5

It was great and quick.

I am very thankful for people who know how to respond to the point.

Ellen Hansley

5/5

“Excellent. Customer service prompt and did exactly what I asked.

Tony Farmer

5/5

“Super duper service.

Immediately replaced a problem I had with newly purchased bra.

Maia Brennan

5/5

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