Who we are

At Tymely we’re aiming to finally solve poor, slow, and annoying customer service, and increase customer happiness. We’ll do that by replacing over 10 million human customer service agents with AI. We just started a few months ago, have already partnered with major US brands, acquired a couple of design partners, and raised money from leading VC’s.

Our solution is high scale, has deep engineering and algorithmic challenges, and is impactful to the everyday lives of just about anyone. You’ll be working with a top-notch team (self-pat-on-shoulder) and receive a very competitive equity package (because that’s only fair).

Reach out to us at careers@tymely.ai

Full Stack Developer

As a full stack developer, you will be responsible for all the parts of our system visible to people, either internal or customers. Ultimately, you should be able to envision, architect, develop, and maintain our web applications and the long term strategy and technological directions in the front end realm, as well as to train other developers to be as proficient as you. 


  • Participate in the entire application lifecycle, focusing on coding and debugging
  • Write clean code that is easy to share with other developers, maintain, and test
  • Take a major part in defining aspects of development from appropriate technology and workflow to coding standards
  • Liaise with developers, designers, and customers to identify new features
  • Follow emerging technologies


  • Proven work experience as a full stack or front-end developer
  • 3+ years of React experience
  • We also work with Nx, Amplify, and Python 
  • Experience in building production-grade, cloud-native software (AWS preferred) with hands-on experience in cloud automation – advantage
  • Passionate about writing clean, maintainable code that will be used and modified by others, and able to use and modify other developers’ work rather than recreate it

Reach out to us at careers@tymely.ai

Customer Service Agent

As member of our first ever Customer Service team – you will have a great opportunity to make an impact on the everyday lives of just about anyone. If you really care about customer service, passionate about making people happy, and a fast learning – we want to hear from you!

You will:

  • Provide written Customer Service responses to support our client’s customers
  • Make sure customers are getting the best possible service
  • Have an opportunity to be a part of our growing team from the very beginning


  • At least 1 year of experience in hands-on customer service – MUST
  • Great writing skills (Fluent and highly proficient in English) – MUST
  • Ability to easily empathize with customers and understand their needs
  • Ability and willingness to work on in shifts (we provide 24/7 service)

    Reach out to us at careers@tymely.ai

      Junior Product Analyst


      We are looking to hire a Junior Product Analyst who will be responsible for developing and building automated conversation flows with the customers, based on the customers’ data.

      You will have the chance to impact our product from its very beginning, by analyzing the customers’ data and policies and turning it into service flows, as well as overseeing the automated support system that we build as a whole.

      • Transforming policies into flow charts by analyzing and understanding the customers’ data and policies
      • Create and maintain a customer-facing service flow diagram
      • Create the text that will be used for automated answers in Tymely’s solution
      • Train annotators (employees who tag and perform analysis of email inquiries)
      • Contribution to the product design



      • Great analytic skills with high logical ability – MUST
      • Excellent English – MUST
      • Previous experience as a Data Analyst – an advantage
      • Previous experience as a customer service professional – an advantage
      • Knowledge in SQL / programming – MUST
      • Bachelor’s degree (information systems or equivalent) – MUST

        SDR Team Leader


        We are looking for our first-ever SDR Leader to establish the team and build our SDR processes and strategy.

        This is a great opportunity to build and lead your team, and also keep your hands-on experience in all stages of the sales funnel. You will Play a key role in shaping the company’s growth & market potential!


        • Lead SDR in the company, endless growth opportunities!
        • Identify and generate prospect opportunities, taking a strategic approach to prospect engagement.
        • Manage and scale up the SDR team – report on team and Individual results and KPIs, constantly driving performance improvement.
        • Continually work on optimizing pipeline qualified lead
        • Monitor and refine lead processes, Identify and make recommendations for improvement in the areas of process, efficiency and productivity.
        • Identify target accounts and prospects and qualify them
        • Work closely with the sales and marketing teams to maximize pipeline creation.


        • 2+ years of experience in B2B SDR/Sales roles in a start-up company with a proven track record of building an SDR process “from zero to one”.
        • Proven track record of establishing, and achieving KPI’s
        • Native English
        • SDR’S team management experience – Big Advantage
        • An “owner” personality: You’re biased toward action, pro-actively come up with new outreach ideas/campaigns and are willing to roll-up your sleeves to execute them end-to-end.
        • Experience working with Hubspot, Salesforce, OutReach, or similar CRMs
        • Experience using LinkedIn Sales Navigator, ZoomInfo, and other similar prospecting applications
        • Excellent verbal and written communication skills
          Tymely Inc | info@tymely.ai

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