The AI agent for your most complex tickets
Finally, an AI agent that supports customer service tickets much better than human agents
Super-Human Level of Customer Service Using Real-Time Expert Verification
Tymely’s experts verify each and every AI response in real-time before it is sent, and fix it if needed.
The result is super-human level accuracy, while keeping the low-cost and high-speed of AI, 24x7.
The Only AI That
Boosts CSAT
You no longer need to choose between maximizing CSAT and minimizing costs. The unique combination of Tymely’s expert-verified language understanding, hyper-personalized responses, and full ticket resolution in the speed of AI, will make your customers love your service and brand. In fact, they won’t even believe it’s an AI and not a human agent.
Infuse a Whole Different Level of Customer Service Into Your Retail
Tymely integrates with all your systems and uses Generative AI to automatically handle the most complex customer service inquiries (email & chat) end-to-end, including initiating refunds and exchanges, applying coupons, or any other action that agents take.
Infuse a whole different level of customer service into your retail
Tymely integrates with all your systems and uses Generative AI to automatically handle the most complex customer service inquiries (email & chat) end-to-end, including initiating refunds and exchanges, applying coupons, or any other action that agents take.
Seamless Integration With All Your Systems
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We Build Your Service Flows
At Setup, we take care of loading all your customer service flows, according to your policy and requirements.
No more annoying templated responses that are easy to build but damage your CSAT.
Human-level service requires 3000 – 5000 workflows (other AI solution support 50 – 150 workflows)
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We Handle & Act Upon 90% Of Your Tier-1 Tickets
We connect to your existing ticketing system and automatically detect the tickets you’d like us to handle. We send a detailed response to the customer and take the necessary actions, such as refund and exchange, handling your tickets end-to-end.
